Privacy Policy

1. Information We Collect

When you request a moving quote, submit an inquiry, or book services through Diverse Moving Solutions, we may collect the following personal information:

• Your full name and contact information (phone number, email address).
• Pickup and delivery addresses, building types (single-family, apartment, high-rise, commercial suite), and flight/stair details.
• Target moving dates, inventory details, and special handling requests.
• Technical data such as browser type, IP address, and pages visited via standard web server logs and analytics.

2. How We Use Your Information

We use the information we collect strictly to:

• Calculate accurate moving estimates and coordinate logistics for your relocation.
• Contact you regarding your move schedule, dispatch updates, and customer support.
• Issue invoices and process payments for authorized moving services.
• Comply with federal, state, and local transportation regulatory requirements.

3. SMS & Mobile Messaging Compliance (A2P 10DLC)

No Mobile Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you provide your phone number, you may receive SMS notifications regarding your quote, booking confirmations, and crew dispatch status. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP or requesting removal by phone at 480-977-9913.

4. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties. We may disclose personal information only when:

• Required by law, court order, or governmental authorities.
• Necessary to protect the rights, property, or safety of our customers, crew, or the public.
• Working with trusted third-party service providers (such as web hosting, payment gateways, or SMS delivery) who are contractually bound to maintain confidentiality.

5. Data Security

We maintain appropriate administrative, technical, and physical safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, access, or disclosure. All web form submissions are encrypted via Secure Sockets Layer (SSL / HTTPS) protocols.

6. Cookies and Tracking Technologies

Our website may use standard cookies and tracking pixels to understand site traffic patterns, analyze marketing performance, and improve user experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Contact Us Regarding Your Privacy

If you have questions, comments, or requests regarding this Privacy Policy, please contact us at: